Frequently Asked Questions
It is recommended to replace the filter every 6 months or after 2,200 hours of use, depending on air quality and usage.
The Smart Life App will notify you when it’s time for a replacement, or you may notice reduced air purification efficiency.
Yes, the filter is designed for easy installation, and the air purifier's manual provides step-by-step instructions.
It captures 99.95% of airborne particles, including dust, allergens, bacteria, viruses, mold spores, pet dander, and pollutants.
No, HEPA filters are not washable. Cleaning may damage the filtration system, so it's best to replace it when needed.
Yes, an old or clogged filter can decrease air purification efficiency and may cause the purifier to work harder, using more energy.
Yes, the HEPA H13 filter removes allergens and irritants, helping to reduce asthma triggers and improve air quality for babies and children.
It's recommended to use the official ClevaPure™ replacement filter to ensure the best performance and air purification quality.