Frequently Asked Questions


Find our shipping policy here.

Yes! We are delighted to offer a free Click & Collect service from our office in Kinsealy, Co. Dublin.

Select the Click & Collect option at checkout.

Unfortunately, we do not ship outside the European Union.

We're sorry that your order is delayed! You can contact us for an update on your order at or alternatively, you can give us a call on 01 828 4823

In order for us to assist you the best we can, please have your order number ready.


Changed your mind? Please refer to our Returns Policy here.

If you have directly purchased the product from Clever Clogs and wish to request a return, please email and request a returns form. 

If you have purchased from one of our retail partners, please contact them directly and they will be able to assist.

We recommend sending via a trackable service as we can only process a refund when the goods are received – we may request a proof of delivery if any return can not be located or has not been received by our team.

All returned products must be in original packaging, new and unused, with all the tags in place.

Each product(s) must be unused. For hygiene and safety issues, products that have been used or those that are not in their original packaging, cannot be returned for exchange or refund.

Please ensure that the packaging is not damaged or torn as we will be unable as we will be unable to process refund.

Products listed in our Outlet are end of line, discontinued or ex-display and are heavily discounted.

We do not accept returns or offer refunds & exchange for any Outlet items unless the item is not working or is damaged.

If you receive an item from our Outlet which is not functioning, please immediately contact our team on for a solution.

For hygienic reasons, we are unable to offer returns or refunds for any underwear products (this includes underwear bottoms).

However, we can offer exchanges on a case by case basis for Bras, Leggings. Please contact our team for any questions about sizing (

UPPAbaby Repairs

To book in for an UPPAbaby stroller service / repair, please fill out the form here for the most efficient booking process.