Shipping
How much does shipping cost?
Find our shipping policy here.
Is Click & Collect available?
Yes! We are delighted to offer a free Click & Collect service from our office in Kinsealy, Co. Dublin.
Select the Click & Collect option at checkout.
Do you ship outside the EU?
Unfortunately, we do not ship outside the European Union.
Where is my order?
We're sorry that your order is delayed! You can contact us for an update on your order at support@cleverclogs.ie or alternatively, you can give us a call on 01 828 4823
In order for us to assist you the best we can, please have your order number ready.
Returns
Can I return an item?
Changed your mind? Please refer to our Returns Policy here.
How do I return an item?
If you have directly purchased the product from Clever Clogs and wish to request a return, please email support@cleverclogs.ie and request a returns form.
If you have purchased from one of our retail partners, please contact them directly and they will be able to assist.
We recommend sending via a trackable service as we can only process a refund when the goods are received – we may request a proof of delivery if any return can not be located or has not been received by our team.
All returned products must be in original packaging, new and unused, with all the tags in place.
Can I return used items?
Each product(s) must be unused. For hygiene and safety issues, products that have been used or those that are not in their original packaging, cannot be returned for exchange or refund.
Please ensure that the packaging is not damaged or torn as we will be unable as we will be unable to process refund.
Can I return an Outlet product?
Products listed in our Outlet are end of line, discontinued or ex-display and are heavily discounted.
We do not accept returns or offer refunds & exchange for any Outlet items unless the item is not working or is damaged.
If you receive an item from our Outlet which is not functioning, please immediately contact our team on support@cleverclogs.ie for a solution.
Can I return maternity products?
For hygienic reasons, we are unable to offer returns or refunds for any underwear products (this includes underwear bottoms).
However, we can offer exchanges on a case by case basis for Bras, Leggings. Please contact our team for any questions about sizing (support@cleverclogs.ie).
UPPAbaby Repairs
To book in for an UPPAbaby stroller service / repair, please fill out the form here for the most efficient booking process.
