Contact Us

Have a Question?

Whether you have a question about our products, want to share feedback, or just want to say hello, we're here to help. Feel free to reach out using the relevant contact form below, and our dedicated team will get back to you as soon as possible.

Our team aim to respond to all queries within 48 hours (Mon-Fri). If your query is urgent, please call us on 01 828 4823.

Customer Support Opening Hours

Monday - Friday: 9am - 5pm
Weekends & Bank Holidays: Closed

If you have a query about an order (pre-delivery), please contact us via the form below quoting your order number, name and a brief message about how we can help. We normally reply within a few days but please call us with anything urgent.
Our current delivery timeline is between 7-10 working days. We are working on reducing this. but if your order does not arrive after the 10th working day, please reach out.

To return your order, please fill out the form below and our team will get back to you with our returns form.

For general queries or if you have already received your order and need help with assembly, missing/broken parts, damages or would like to make a complaint, please find the form link below.

For UPPAbaby stroller repairs or spare part enquires, please complete the form below and our team will get back to you as soon as they can.